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Code of Conduct

When working on consulting projects as an independent professional, you must ensure the best practices, taking for example the situations listed below:

  1. Always make it clear to the customer that you are independent of Mapfry and inform the contacts of the Mapfry ombudsman.
  2. Do not act as a representative of other Geomarketing companies or services.
  3. Do not act on projects without a contract for the provision of services with a scope, deadline, amounts and payment method.
  4. Present information and studies in order to ensure the best choices, without indicating options that may bring you advantages, commissions or rebates.
  5. Inform the client of their abilities and, in the case of unprecedented situations, of the lack of experience in that type of situation.
  6. Consult Mapfry when there are doubts regarding the type of guidance requested by the customer.
  7. Ensure the confidentiality of confidential information to which you have access in the exercise of the function.
  8. Do not assume legal responsibilities as a client representative or attorney at any level and/or purpose.
  9. Do not hire additional consultancy services on behalf of clients.
  10. Do not delegate to third parties, in whole or in part, the execution of the services that constitute the subject of the concluded contract.
  11. Notify Mapfry as soon as you become aware of the conduct of clients and other certified consultants who may indicate a violation of the lines established here.

Mapfry may warn or discredit those who violate any of the lines of conduct established here or their analogues.

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